Privacy Policy

TECHONLY PTY LTD is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. 

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (the Privacy Act). These principles govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. Australian Privacy Principles may be accessed at

What information do we collect?

We collect personal information on our website for conducting our business, marketing and providing our customers with an improved customer experience.

The information that we collect includes: names, addresses, email addresses and phone numbers that you use to register and login to our website, payment information used to make purchase transaction . The information is obtained in many ways including by email, via our website, by phone, from surveys or participating websites, from other publicly available sources and from cookies. Furthermore, for any order placed, we collect payment information such as credit card to process the order. 

We use cookies to enhance and optimise visitor experience. Cookies are small text files that are generated by the server and stored on your computer, assisting in recognising the customer and their preferences which helps us to provide personalised customer’s experience.

How do we use your information?

We collect your Personal Information for the primary purpose of providing our services to you and for marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our emailing/marketing lists at any time by using the unsubscribe or deactivate from the Accounts page from our website or through an unsubscribe link in the email sent to you. 

We may use Google Analytics and other analytics to analyse our website for the traffic, visits, trends and contents for the primary purpose of improving customer experience and optimising our website. We do not use this information to identify any user of the website. We also maintain a blog to keep our customers up to date with the market trends and our opinions about the products. We reach out to customers using social networking services including Facebook, Instagram Tiktok and Youtube to advertise our products and we may collect your information if you communicate with us using any of these networking websites. These third party sites including Google Analytics and social networking sites have their own privacy policies and may collect personal information including the IP address of the device that you use to navigate to the website. Their privacy policies are directly accessible through their website  Twitter,  Facebook, Instagram Tiktok and Youtube.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

We only disclose relevant personal information to others for the direct purpose of our business operations. In a number of circumstances that your Personal Information may be disclosed include financial information such as credit or bank account details to authorised financial institutions for processing of the payment for the purchased goods, third parties where you consent to the use or disclosure; and where required or authorised by law. 

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse, loss and from unauthorized access, modification or disclosure. Furthermore, when your personal information is no longer needed for the purpose that it was obtained for, we de-identify or delete your personal information from our system unless required by the law. 

Maintaining the Quality of your Personal Information

We take reasonable steps to ensure the quality and integrity of the information is maintained by optimally updating the records in our system. If you find that the information we have is not up to date or is inaccurate, please reach us using the accounts page or contact us page from our website so we can make the relevant updates in our database to reflect the necessary changes advised by you.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please use the account information page that you have used to register with us from our website or use the ‘contact us’ page from our website to reach us. TECHONLY PTY LTD will not charge any fee for your access request. In order to protect your Personal Information we may require identification from you before releasing the requested information.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Inquiries

You have the right to make a complaint if you are unhappy with our way of handling your personal information and we strongly encourage you to contact us first to register your concern.

Furthermore, if you have any queries or complaints about our Privacy Policy please contact us at:



PH: +61 426 077 773